Enquiries and Feedback

FEEDBACK MANAGEMENT PROCESS

How we handle your feedback

  • We will respond to acknowledge receipt of your feedback within three (3) working days
  • Feedback will normally require three (3) to 14 working days to be resolved from the date of receipt
  • When an enquiry is complex and needs further investigations, we will advise on the extended time frame and progress of the case from time to time. In total, no later than 30 working days from the date the feedback was first lodged.  

 

 

For any feedback, kindly fill in the form below.

Contact Us

MALAYSIA STEEL INSTITUTE
Level 26, Menara MITI, No. 7, Jalan Sultan Haji Ahmad Shah,
Kompleks Kerajaan 50480 Kuala Lumpur, Malaysia.

General enquiries, send email to:
admin@malaysiasteelinstitute.com

Research/data related:

leon@malaysiasteelinstitute.com